Finding great employees can be a challenge. The reality of finding those A-team players is understanding that having solid average staff members is good for your business. What you really want to avoid are the low performers that have a negative impact on your team. The goal of your hiring process is to identify the future …
The Value of Adding Enrichment Services to Your Pet Business
Do you know the value of adding enrichment services to your pet business? Today’s customer wants more specialized activities for their dog and they are willing to pay for it. Enrichment activities are a great way to set your care apart from competitors, engage staff, and boost profits for your business. How you add enrichment …
Hire the Best Staff for Your Pet Business
Now more than ever you may be asking yourself how to hire the best staff for your pet business. What’s working and what’s not in today’s post-pandemic world of hiring? We have seen some changes in our industry regarding starting pay, bonuses and incentives to build a great team. Have you adjusted your thoughts on …
Finding the Best Staff Training for Your Pet Business
We know finding the best staff training for your pet business is a concern for many businesses. It may surprise you to find out that not all the staff training marketed to the pet service industry may be the best fit for your training needs. Before you make an investment decision it’s important to know …
Adding Enrichment Programs to Your Services
The Dog Gurus are strong advocates for pet care facilities charging what you are worth AND making profitable pricing decisions. One way to increase your revenue is by adding enrichment programs to your services. We LOVE enrichment programs and recommend every pet business include them in their services. We’ve seen over the years that day …
Working with Fearful Dogs in Your Pet Care Business
A great pet care business will have a plan for working with fearful dogs. Nervous and fearful dogs will visit your pet care center and the good news is most adjust to the environment quickly. However, for the dogs that need a little extra time and help adjusting it is important that you create an …
The Secret to Finding Time to Train New Staff in Your Pet Business
How many times are you so short-staffed that when you hire someone new short-cuts are taken in their training to get them productive ASAP? What is the secret to finding time to train new staff? It seems impossible to find the time to train and other staff have figured it out on the job, so …
Recurring Revenue In Your Pet Business
Wouldn’t it be great to create a program that results in recurring revenue in your pet business each month? Planning and forecasting your income would be so much easier if you could count on a certain amount of revenue that results from the way you set up your revenue streams. It’s easier than you may …
Who is Leading Your Pet Care Staff?
Is the person leading your pet care staff helping or hurting staff retention in your business? Have you considered the possibility that the person responsible for training new team members may actually contribute to your staff turnover? Chose the person who will be leading your pet care staff carefully. Selecting the leader of your staff training …
How to Motivate and Engage your Pet Care Team
Have you thought about how to motivate and engage your pet care team? The good news is bookings are picking up and most of our members are seeing more pets daily. Is your team ready for the increased volumes? How do you want your team to function? You can’t leave teamwork to chance if you …
5 Pet Care Business Lessons Learned from Covid-19
As 2020 comes to an end, let’s look at the top 5 pet care business lessons learned from Covid-19. These ideas are great opportunities to increase your pet care operations in the future. Know Your Numbers – profitable pricing and understanding your fixed and variable costs were key to success. Understanding the financial numbers allowed …