Things are crazy for the pet industry right now and you need to adapt to the busy, understaffed environment with systems that help you talk to clients in challenging situations. You can take great care of the pets AND the pet parents. But this means great communication is more important than ever and at the same …
Tips for Recruiting Groomers and other Team Members
The rules to finding staff have CHANGED! Get the latest tips for recruiting groomers and other team members in our latest video. You have to adapt, embrace reality and compete for employees in today’s marketplace. This applies to your groom team as well as most other positions in your pet business. In your recruiting it’s …
Secrets to Evaluating Dogs for Your Playgroups
One secret to employee retention and fewer dog fights is making sure you are evaluating dogs for your playgroups. A great evaluation process for the dogs in your care is critical. Do you know what makes the best dog candidate for your services? Creating a list of the behaviors that are appropriate versus inappropriate for your …
Getting Burned out by Your Pet Business?
It’s been a long 18 months and we know many are getting burned out by your pet business. First the pandemic, then shutdowns and lack of clients, then the world opened up more powerfully than we imagined only to suffer from staffing shortfalls and an inability to hire new people. How are you doing? How’s …
Finding Great Employees
Finding great employees can be a challenge. The reality of finding those A-team players is understanding that having solid average staff members is good for your business. What you really want to avoid are the low performers that have a negative impact on your team. The goal of your hiring process is to identify the future …
The Value of Adding Enrichment Services to Your Pet Business
Do you know the value of adding enrichment services to your pet business? Today’s customer wants more specialized activities for their dog and they are willing to pay for it. Enrichment activities are a great way to set your care apart from competitors, engage staff, and boost profits for your business. How you add enrichment …
Hire the Best Staff for Your Pet Business
Now more than ever you may be asking yourself how to hire the best staff for your pet business. What’s working and what’s not in today’s post-pandemic world of hiring? We have seen some changes in our industry regarding starting pay, bonuses and incentives to build a great team. Have you adjusted your thoughts on …
Finding the Best Staff Training for Your Pet Business
We know finding the best staff training for your pet business is a concern for many businesses. It may surprise you to find out that not all the staff training marketed to the pet service industry may be the best fit for your training needs. Before you make an investment decision it’s important to know …
Adding Enrichment Programs to Your Services
The Dog Gurus are strong advocates for pet care facilities charging what you are worth AND making profitable pricing decisions. One way to increase your revenue is by adding enrichment programs to your services. We LOVE enrichment programs and recommend every pet business include them in their services. We’ve seen over the years that day …
Working with Fearful Dogs in Your Pet Care Business
A great pet care business will have a plan for working with fearful dogs. Nervous and fearful dogs will visit your pet care center and the good news is most adjust to the environment quickly. However, for the dogs that need a little extra time and help adjusting it is important that you create an …
The Secret to Finding Time to Train New Staff in Your Pet Business
How many times are you so short-staffed that when you hire someone new short-cuts are taken in their training to get them productive ASAP? What is the secret to finding time to train new staff? It seems impossible to find the time to train and other staff have figured it out on the job, so …
Recurring Revenue In Your Pet Business
Wouldn’t it be great to create a program that results in recurring revenue in your pet business each month? Planning and forecasting your income would be so much easier if you could count on a certain amount of revenue that results from the way you set up your revenue streams. It’s easier than you may …