Being a finance person, Key Performance Indicators (KPIs) are fun to me, and provide a different perspective on your business. In this post you’ll learn three reasons why making KPI’s a priority in your management toolbox will help you improve your business. 1. Provides Non-Financial Success Measures For most of us financial success is a …
Evaluating Your Facility
Creating a Customer Referral Program
Competition is increasing. Enlist your customers to grow your database by developing a referral program. Here we’ve provided an easy recipe to get you started. Click on the links below to see information and samples Customer Referral Program Customer referral tracking sheet Sample Friends and family referral letter Sample Reward letter for a referral Sample …
Daycare Operational Standards
The Dog Gurus have been involved in the dog daycare industry for over 20 years. We started when people had no idea what daycare was or why a pet parent would want such a service and have seen it grow to a much larger part of most pet businesses. Take Robin’s daycare: She started her …
Are You Ready to Become Certified?
Yes…professional pet care certification is available for anyone working in dog daycare, pet boarding, dog walking or pet sitting. This week the Professional Animal Care Certification Council (PACCC) announced that registrations were open to take the Certified Professional Animal Care Provider (CPACP) exam. The certification is independent validation of your knowledge of the requirements of providing …