Listen In on Client Conversations
Do you ever wonder how to talk to clients? While The Dog Gurus were together at a conference, we took the opportunity to do a couple of role play scenarios so you could listen in on a few possible client conversations. Feel free to listen to this audio recording and hear how The Dog Gurus might deliver bad news to a client. On the recording you’ll hear three different scenarios:
- A conversation with an owner whose dog was in an incident and the dog will be dismissed from off-leash play
- A conversation with an owner whose dog was bitten. This dog will be allowed to continue in off-leash playgroups
- A follow-up phone call with an owner whose dog was dismissed from daycare
Listen below:
Did you find this audio helpful? What would you add to the conversation?
