Things are crazy for the pet industry right now and you need to adapt to the busy, understaffed environment with systems that help you talk to clients in challenging situations. You can take great care of the pets AND the pet parents. But this means great communication is more important than ever and at the same …
Tips for Recruiting Groomers and other Team Members
The rules to finding staff have CHANGED! Get the latest tips for recruiting groomers and other team members in our latest video. You have to adapt, embrace reality and compete for employees in today’s marketplace. This applies to your groom team as well as most other positions in your pet business. In your recruiting it’s …
Secrets to Evaluating Dogs for Your Playgroups
One secret to employee retention and fewer dog fights is making sure you are evaluating dogs for your playgroups. A great evaluation process for the dogs in your care is critical. Do you know what makes the best dog candidate for your services? Creating a list of the behaviors that are appropriate versus inappropriate for your …
Getting Burned out by Your Pet Business?
It’s been a long 18 months and we know many are getting burned out by your pet business. First the pandemic, then shutdowns and lack of clients, then the world opened up more powerfully than we imagined only to suffer from staffing shortfalls and an inability to hire new people. How are you doing? How’s …
Advanced Enrichment Skills to Play with the Dogs
Want some new ideas you can use in your enrichment program? Then you won’t want to miss our talk with Jamie Popper, CPDT-KA from Blue-9 Pet Products and learn about some great foundation skills that will set the pups up for future fun. Jamie shares tips on teaching three fun dog skills anyone can do …
Forecasting Wage Increases for Your Pet Business
Now more than ever forecasting wage increases for your pet business has become a reality. The post-pandemic world is changing strategies for hiring including entry level salary rangers. In some areas minimum wage is being dictated by state policies and in other areas minimum wage increases are necessary to attract a good employee (and some places …
Finding Great Employees
Finding great employees can be a challenge. The reality of finding those A-team players is understanding that having solid average staff members is good for your business. What you really want to avoid are the low performers that have a negative impact on your team. The goal of your hiring process is to identify the future …
The Value of Adding Enrichment Services to Your Pet Business
Do you know the value of adding enrichment services to your pet business? Today’s customer wants more specialized activities for their dog and they are willing to pay for it. Enrichment activities are a great way to set your care apart from competitors, engage staff, and boost profits for your business. How you add enrichment …
Hire the Best Staff for Your Pet Business
Now more than ever you may be asking yourself how to hire the best staff for your pet business. What’s working and what’s not in today’s post-pandemic world of hiring? We have seen some changes in our industry regarding starting pay, bonuses and incentives to build a great team. Have you adjusted your thoughts on …