How Are You Training Your Staff?

What’s the one thing that can make or break a service oriented business?  Is it the size of your facility? The activities you offer? The dogs you take? The look of your facility?  While all of these things are important, I think your biggest asset is your staff.

One of the keys to having excellent staff is investing in their education. But there is so much to learn! New employees have to learn about business operations, cleaning routines, feeding schedules, dog handling skills, how to talk to clients…the list goes on and on!  You also have to know what to teach your staff without overwhelming them while also ensuring they know enough about dogs that they stay safe!  This month’s bonus will help you!

We’ve created a New Staff Knowledge and Skills Training Checklist you can use when you hire a new employee. This checklist will help you ensure you are teaching them the proper dog handling skills during the first four weeks they are working with you.  We’ve provided the handling skills, the dog knowledge they should learn and the management skills they should practice to be safe around the dogs in your center.

If you already have a training program, this bonus can help you refine it and update it for the New Year. If you haven’t developed a training checklist yet, this will get you started.

Do you need a formal training program for canine body language? Check out Knowing Dogs!