Interested in adding a membership program to your pet business? Memberships are hot! They are common in so many industries and have grown during COVID. The pet care industry shouldn’t be left out! We’ve helped many pet business owners to successfully add a membership program to their business. This addition can help your business obtain …
5 Tips for Creating a Staff Training Program for Your Pet Business
An important step in creating a staff training program for your pet business is identifying the curriculum you need to include. Use our five tips to get a head start on formalizing your training curriculum: Design a training plan for each role (job description) Identify the skills required to be successful in the role (actions …
Eliminate the Stress in Raising Rates in Your Pet Business
Let’s face it, we all want to eliminate the stress in raising rates because we all stress out when we need to increase pricing. However, raising rates is a requirement to remain a profitable pet business long-term. The key is to know your costs and profitability by the key services you offer. This method of …
Get the most out of hiring and training your staff
Do you feel like you are constantly hiring and training employees and want to know how to Get the most out of hiring and training your staff? Do you wonder if the time and effort is worth the expense? Training new team members is an investment of time and money for your business. Make sure …
How to Motivate and Engage your Pet Care Team
Have you thought about how to motivate and engage your pet care team? The good news is bookings are picking up and most of our members are seeing more pets daily. Is your team ready for the increased volumes? How do you want your team to function? You can’t leave teamwork to chance if you …
Preparing to Hire New Pet Care Staff
As pet business bookings begin to increase this is a great time to start preparing to hire new pet care staff. You want to get new team members in place early so you are prepared for an increase in business. Take a look at your goals and revamp your hiring process to bring on A-team …
Top Three Secrets to Hiring for Your Pet Care Business
Do you know the top three secrets to hiring for your pet care business? Do you know how chemistry, character and competence impact your hiring decisions? Do you know which one is most important (it’s NOT competence!!). Learning to choose the best team members to right from the start can dramatically improve the team culture at …
Managing Problem Behaviors in Dog Daycare
Keeping play safe and fun for all the dogs that attend can be a challenge if you are not managing problem behaviors in dog daycare. First you must be clear on what behaviors are appropriate versus inappropriate for the dogs that participate. If you don’t have these lists it can be a great team exercise …