Difficult Conversations

The Dog Gurus want to make continuing education a little easier for you. So check here on the first of each month for Lunch and Learn topic ideas and discussion items. We’ll suggest a timely topic and also offer suggestions of discussions for your team. Let us know in comments if you have questions or want additional resources or have a great resource to share with your fellow members.

This month’s tool is about difficult conversations. Assist staff in holding difficult conversations with coworkers and clients. Provide a refresher on good communication skills and practice difficult conversations in a safe setting.

Click here to download the PDF handout to review with your staff.