Is the person leading your pet care staff helping or hurting staff retention in your business? Have you considered the possibility that the person responsible for training new team members may actually contribute to your staff turnover? Chose the person who will be leading your pet care staff carefully.
Selecting the leader of your staff training program is a very important decision. One secret that may surprise you is the best person to train your staff may not be the one that is best at doing the hands on work the job requires.
Watch our video to find out the top skill needed by training leaders that will help you retain new hires longer and produce staff trained to do their jobs successfully.