No matter what kind of pet business you have, you can add enrichment activities to increase fun for the dogs and generate more revenue for your business. If you aren’t doing enrichment, you should get on the band wagon of this industry trend. It’s been great to see our industry embrace enrichment activities. For many …
Improve Retention with Better Onboarding and Training
Better onboarding and training is a game changer in keeping your staff. We know hiring has been tough lately. So once you get a great employee you want to keep them. You may be surprised to learn that staff onboarding systems should be planned for a minimum of ninety days up to one year. Onboarding …
Tips for Keeping Your Playgroups Safe & Fun
Does your team do a good job of keeping your playgroups safe and fun? How do you build the best playgroups? Can your team easily determine what dogs should play together? Do you base your playgroups on more than just size? How do you know the key components of a great playgroup? Do you know the …
Emergency Evacuations & Safety Protocols in Your Pet Business
Recent tragedies in the pet industry have us all reviewing our emergency evacuation and safety protocols for our pet business. What safety measures do you have in place? Do you require overnight staff? Do you have cameras and monitor systems? How often do you practice emergency evacuation drills? Do you know what common emergencies are …
Use Video to Make Your Pet Business Unstoppable
Let’s talk about how to use video to make your business unstoppable! It’s no surprise that video is the most important medium these days. Have you noticed people rarely like to read anything anymore? We recently talked with video experts Steve and Jaime Geffner about some of the most important aspects of making your videos …